Mix and Match
Shipping policy
Shipping Policy – KSA Store
At KSA Store, we are committed to delivering your orders quickly, safely, and efficiently across the Kingdom of Saudi Arabia.
1. Shipping Locations
We currently ship to all major cities and regions within Saudi Arabia.
2. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and public holidays).
- Orders placed after business hours will be processed on the next working day.
3. Delivery Time
- Standard Delivery: 2–5 business days
- Remote Areas: 3–7 business days
Delivery times may vary depending on your location and courier availability.
4. Shipping Charges
- Standard shipping fee will be calculated at checkout.
- Free shipping may be available on orders above a certain amount (if applicable).
5. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) service across KSA.
- Please ensure someone is available to receive the order at the provided address.
6. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can track your order in real-time through our courier partner.
7. Delays & Issues
- While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- High order volume
- In case of delays, our support team will keep you informed.
8. Incorrect Address
- Please ensure your shipping details are accurate.
- KSA Store is not responsible for delays or failed deliveries due to incorrect addresses.
9. Damaged or Missing Items
- If your order arrives damaged or incomplete, contact us within 24 hours of delivery with proof (photos/videos).
- We will resolve the issue as quickly as possible.
10. Contact Us
For any shipping-related inquiries, feel free to contact our support team:
- Email: kdropshipping280@gmail.com
